Leadership Development and Skill-Building for Nonprofit Supervisors and Managers

6 Week Cohort: July 9th – August 13th

 

Trainers/Coaches: Kent Burbank and Rose Snyder (see details below)

Location: CFSA Campus for Sessions 1 and 6; Zoom for Sessions 2-5

Fee: $200 co-pay per participant. Scholarships available based on need.

 

Training Series Overview

Leading with Purpose and Passion is an interactive, six-week leadership development series designed for nonprofit supervisors and managers seeking to strengthen their leadership skills and supervisory practice in today’s complex social services environment. Rooted in emotional intelligence and authentic leadership, the series provides a supportive space for participants to reflect on their values, deepen their self-awareness, and build practical tools for navigating real workplace challenges.

Each session combines expert guidance, interactive exercises, and peer learning to explore a different core topic: leadership identity, organizational culture, supervision, managing up, conflict resolution, and staff engagement. Participants will engage in structured conversations, reflect on their own experiences, complete activities to apply new insights, and exchange feedback in a trusted learning community.

This series goes beyond technical skills to focus on the relational aspects of management – how we build trust, model vulnerability, give and receive feedback, and create environments where teams thrive. Whether you are a new supervisor or a seasoned leader, this experience is designed to help you grow in confidence, clarity, and compassion.

 

Is this training series right for you?

  • Do you wish you had a safe place to share best practices with other supervisors?
  • Do you want to better understand your leadership style – and how it impacts others?
  • Do you want to lead with more clarity, confidence, and compassion?
  • Are you navigating the challenges of supervision without much formal training?
  • Are you seeking practical strategies for handling conflict with empathy and skill?

If you answer yes to these questions, this program will deliver what you are looking for.

About the Trainers

Kent Burbank, Founder and CEO of Kent Burbank Consulting and Coaching LLC

Kent Burbank specializes in leadership development, strategic planning, organizational change, capacity building, board development, and team building. He holds a Master’s degree from the University of Chicago’s School of Social Service Administration and a Master of Divinity from Meadville/Lombard Theological School – both of which have shaped his deep commitment to social justice, servant leadership, organizational excellence, and personal growth.

With over 30 years of experience, Kent has led impactful programs and strategic initiatives across the governmental and nonprofit sectors, with a focus on human services, social justice, and community engagement. He brings proven expertise in working with boards, supervising staff, engaging volunteers, managing programs, and organizing individuals and communities. His career has been dedicated to serving diverse populations, including victims of crime, LGBTQ+ individuals, people with disabilities, and migrants and refugees.

Kent’s professional journey includes serving as Director of Constituent Engagement for the Arizona Governor’s Office and as a full-time faculty member in the Social Services Department at Pima Community College. Previously, he led the Victim Services Division of the Pima County Attorney’s Office, where he oversaw crisis intervention and criminal justice advocacy for thousands of crime victims annually. From 2001 to 2007, he served as Executive Director of Wingspan, Southern Arizona’s LGBTQ+ Community Center, where he championed programs supporting marginalized populations and fostering community engagement.

Rose Snyder, Director of the Center for Healthy Nonprofits, Certified ICF Coach

Rose Snyder is passionate about helping leaders discover their own unique gifts and how to use these gifts to foster a healthy organizational culture. She has her own consulting and coaching practice in addition to being the Director of the Center for Healthy Nonprofits at the Community Foundation for Southern Arizona.

Rose has a master’s degree in organizational management and a bachelor’s degree in education. She is a certified nonprofit consultant through BoardSource and has worked with local and national nonprofit organizations across the country. Rose is one of only a handful in the world trained to conduct Psycho-geometrics® (Shapes) communication sessions and enjoys presenting these transformational workshops for local nonprofits as well as global corporate clients.

Rose is a credentialed leadership coach through the ICF (International Coaching Federation), certified also in Emotional Intelligence Positive Intelligence, and is a certified Organizational Culture Coach through the Maslow Research Center.

Benefits and Outcomes

For the Individual Participant

By participating in this training series, supervisors and managers will gain greater clarity in their leadership approach, develop practical skills for managing people and conflict, and build confidence in their role. Through interactive discussions, self-reflection, and real-world application, participants will strengthen their emotional intelligence, learn how to lead with authenticity, and walk away with actionable tools to improve communication, accountability, and team morale. This experience also provides a rare opportunity to connect with peers, exchange feedback, and gain support in a trusted learning community.

For the Nonprofit Organization

Organizations that invest in this training will see measurable returns in the form of stronger leadership, healthier teams, and improved staff engagement. Supervisors and managers who attend will bring back enhanced skills in communication, supervision, conflict resolution, and strategic thinking – all of which contribute to more effective and resilient teams. As participants grow in their ability to lead with emotional intelligence and authenticity, they will help shape a culture of accountability, collaboration, and trust within the organization – supporting retention, performance, and mission impact.

Session Descriptions

July 9th - August 13th

Session 1: Leadership – Defining Your Purpose and Presence

(July 9th 3:00pm-5:00pm, In-person)

Participants will explore their communication style and their unique leadership identity by reflecting on their personal values, strengths, and challenges. Through guided exercises, each

person will craft their own leadership mission, vision, and values, and begin to clarify how they want to lead with intention and integrity. This session lays the foundation for the series by helping participants lead from a place of self-awareness and purpose.

Session 2: Team Culture – Assessing and Shaping Workplace Environments

(July 16th 3:00pm-4:30pm, Zoom)

This session invites participants to reflect on the work cultures they admire and examine their own organizational environments. Through interactive discussion, participants will identify cultural strengths, areas of friction, and opportunities for change. Practical strategies will be introduced to help leaders intentionally build cultures rooted in trust, inclusion, and shared values.

Session 3: Supervision – Building Relationships That Foster Growth

(July 23rd 3:00pm-4:30pm, Zoom)

Focusing on foundational supervision skills, this session emphasizes the power of emotional intelligence, active listening, and strengths-based feedback. Participants will explore how to hold staff accountable with compassion, give feedback that is constructive and kind, and adapt their supervision style to different personality and work styles. The session also highlights the importance of assuming positive intent and creating conditions for team members to succeed.

Session 4: Managing Up – Navigating Leadership from the Middle

(July 30th 3:00pm-4:30pm, Zoom)

Supervisors often sit between frontline teams and senior leadership, requiring a unique set of skills to manage up effectively. This session helps participants better understand their supervisors’ expectations, communication styles, and decision-making processes. Through self-reflection and discussion, they’ll develop strategies to build stronger relationships with their supervisors while advocating for their team’s needs.

Session 5: Conflict Resolution – Addressing Challenges with Empathy and Clarity

(August 6th 3:00pm-4:30pm, Zoom)

Conflict is inevitable, but how we approach it makes all the difference. This session explores the sources of conflict—from interpersonal dynamics to systemic issues – and equips participants with tools to address it constructively. Participants will practice strategies such as active listening, seeking common ground, and understanding what’s at stake for each party in order to foster resolution and trust.

Session 6: Staff Engagement – Inspiring and Retaining High-Performing Teams

(August 13th 3:00pm-4:30pm, In-person)

This final session focuses on how leaders can engage their teams by creating meaningful connections, recognizing contributions, and supporting professional growth. Participants will explore what motivates their team members, how to build trust through vulnerability and credibility, and how to create a culture of continuous learning. The session reinforces that strong leadership is grounded in honesty, fairness, care, and follow-through.

Register Now!

Leading with Purpose and Passion- $200 Fee

Register Here

Scholarship Application- Based on Need

Please email center@cfsaz.org with any questions.